Privacy Policy
We respect your privacy and are committed to protecting personal data. This policy explains what we collect, why, and how we safeguard it.
Effective date: 2026-01-17 • Last updated: 2026-01-17
Data we collect
- Account and contact information you provide (name, email, phone).
- Usage data (pages visited, device type) to improve performance.
- Transactional records (course purchases, enrollment, invoice identifiers).
- Support interactions (chat messages, emails, call metadata).
How we use data
- Deliver services, send confirmations and updates.
- Improve course quality and site reliability.
- Provide customer support and resolve issues.
- Meet legal obligations and prevent abuse or fraud.
Legal bases (GDPR)
- Contract performance when you enroll or purchase.
- Legitimate interests for analytics and service improvement.
- Consent for non-essential cookies and marketing communications.
- Legal obligation for tax and accounting records.
Cookies
We use necessary and analytics cookies as described in our cookie banner. You can withdraw consent anytime.
Cookie categories we use:
- Strictly necessary (functional, security, preferences essential to operate the site).
- Analytics (anonymous measurements to improve content and performance).
- Marketing (optional personalization and remarketing, if enabled).
Your rights
Request access, correction, deletion, or restriction of your data. Contact [email protected] or call +1 (415) 382-7094. You can also submit a data request below.
Security
We apply industry-standard safeguards to protect your information.
Data retention
We retain personal data for as long as necessary to provide services and fulfill legal obligations, then securely delete or anonymize it.
Next scheduled routine cleanup:
International transfers
When data is processed outside your region, we implement appropriate safeguards such as Standard Contractual Clauses.
Children’s privacy
We do not knowingly collect data from children under 13. If you believe a child provided data, contact us to remove it.
Complaints
You can contact us or your local supervisory authority if you believe your rights were infringed.
Changes to this policy
We may update this policy from time to time. Material changes will be notified via the website or email.